Every call logged. Every response tracked.
HTM 08-03 and BS 5839-9 compliant nurse call systems for care homes, hospitals and assisted living. Built for the realities of care — and the scrutiny of a CQC inspection.
CQC audit-ready
Full call logging with timestamps and response times. When the inspector asks for evidence, you export a report instead of apologising.
Call points that suit residents
Bedside units, pull cords, pendants and wearables — specified around resident mobility and dementia-friendly design.
Response time visibility
Dashboards show call volumes and response times by shift, wing and time of day. Manage staffing with data, not guesswork.
Wireless options
Wireless systems install with minimal disruption to residents — no trunking through occupied corridors.
Fail-safe engineering
Battery backup, fault monitoring and engineer response SLAs. A nurse call system is life safety equipment; we treat it that way.
Staff who'll actually use it
We train your team at handover and re-train on request. A system nobody understands protects nobody.
Designed for care environments, not adapted to them
We work in care homes and hospitals every week. We know the difference between a system that ticks a procurement box and one that works at 3am on a short-staffed night shift.
- HTM 08-03 and BS 5839-9 compliant design and installation
- Dementia-friendly call point options
- Staff attack and lone-worker integration
- Integration with fire alarms and access control
- Planned maintenance with rapid-response engineering cover
Nurse Call, answered.
HTM 08-03 governs NHS and healthcare premises; BS 5839-9 covers emergency voice communication. CQC inspectors increasingly expect logged, evidenced response times — our systems provide them as standard.
Yes — wireless systems install room by room with minimal disruption, and we phase work around mealtimes, visiting hours and resident routines.
Yes. Staff attack, lone worker and wanderer-management can run on the same infrastructure, with distinct alert types and escalation paths.
Every call, acknowledgement and attendance is logged with timestamps. Reports export by date range, wing or shift — exactly what inspectors ask to see.
Make your next CQC visit easier.
Book a free review of your current nurse call provision — compliance, coverage and response evidence.